Houlder trades using divisional marketing companies, each of which has an agency agreement in place with the main broking company.
Our staff of over 70 employees, many of whom have been with the Company for some years, are committed to the highest levels of professionalism and integrity. We recognise that this can only be maintained through the combination of effective, ongoing training and adequate investment in information technology.
Houlder also acknowledges the need for the London market to streamline its operations to increase transparency, deliver an improved service to both clients and underwriters (through the use of appropriate benchmarking criteria) and, most importantly, to reduce transactional and processing costs. We therefore signed up to the LMP2001 proposals.
As a subsidiary of China Merchants - a large and diverse Chinese-owned group of companies with considerable investments in banking and insurance - Houlder in London has close ties with its sister company Houlder Insurance Brokers (Far East) Ltd, based in Hong Kong.
The Chinese government has recently granted Houlder a licence to set up an insurance broking operation in mainland China. This is an exciting development and Houlder (China) is now in operation with its headquarters in Shenzen.